IQnection offers three levels of dedicated server management.  Unmanaged Dedicated Servers, Managed Dedicated Servers and Enterprise Dedicated Servers.  Below is a list of services available to our dedicated server clients.

Business Consulting
    Lead engineer dedicated to your account
    Dedicated account manager
    Priority escalation procedures
    Implementation planning and assistance
    Application error debugging
    Emergency application support
    Capacity & network planning

Monitoring & Issue Response
    Custom port monitoring
    Customized service level monitoring
    Custom vendor dependency service level monitoring
    Immediate response to monitoring down events
    Pager and email alerts
    Predictive hardware failure monitoring

Reporting & Performance Management
    Online network usage bandwidth tracking
    Bandwidth utilization reporting
    Server performance reports
    Site statistics & usage reports

Server & Device Administration
    Customized specifications and all new hardware
    Root level access
    High availability server capabilities
    Load balancing
    Redundant “hot-swap” capabilities

Security
    Managed Nokia CheckPoint Firewalls
    Managed BSD Firewalls
    Managed Intrusion Detection System
    Third party security audit upon implementation

Storage & Backup Management
    Private and secure dedicated backup
    Quarter Daily / Nightly / 2nd Day / Weekly / Monthly
    Full backups & Differentials
    Offsite backup